B2B Account Manager-New Jersey |
| September 09, 2013 - December 31, 2014 |
| Location: | Holmdel, NJ |
| Benefits: | Health, Dental, Life, Vision, 401k, Vacation, & Commission |
| Employment Type: | Full Time |
| Department: | Sales - Outbound (B2B) |
| Description: |
Business-to-Business Account Manager/Sales
With 17 locations and over 3000 employees nationwide we are a multi-billion dollar leading retailer of brand name computers, consumer electronics, computer-related accessories, and technology supplies . Our talented team is our driving force behind our world class customer service, our continuous growth, and our unrivaled success. With Systemax being our parent company(Fortune 1000 and publically traded Company~NYSE:SYX) and great brands such as CompUsa, Circuit City.com, TigerDirect, and MISCO behind us, we have rapidly gained tremendous traction in the industry and therefore are looking to expand our great team to help us take our company to the next level. The success of our company is a direct result of the contributions made by our highly trained staff of over 3,000 employees. We are comprised of top performers who are driven, professional, self-motivated, and competitive. We are looking for that same caliber of person with a game changing mentality that is ready and hungry for success.
If this is you and you�re ready for the challenge and ready to take your career and pay to the next level than this is where you want to be!
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| Duties: |
The Business-to-Business (B2B) Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers.
Responsibilities include calling prospective corporate customers to establish, develop and enhance relationships. You will be responsible for the entire account management of that customer; from the initial call, to the quote or bid, to the pricing, handling the customer service and ensuring account payment.
- Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
- Renew relationships with past buyers to drive future business.
- Call �warm sales leads� to build relationships with new clients.
- Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
- Present promotions and special offers.
- Price products as per Global's pricing policy, offering discounts within agreed limits.
- Monitor the progress of account development.
- Achieve up-sell/cross-sell targets to enhance average order value.
- Handle, as appropriate, issues pertaining to your customer list.
- Follow-up customers� requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
- Be alert for, and report changes in market conditions, competitive activities, and customer preference/needs.
- Maintain designated average of outbound calls per day
- Achieve biweekly and quarterly goals
- Participate in 3 week training including product training, systems training and sales techniques.
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| Qualifications: |
- High School Diploma or equivalent required; College Degree preferred.
- 2+ Years of Sales experience; B2B sales experience highly preferred.
- Having technical familiarity with computers and corporate IT infrastructure is required.
- Must be goal oriented, self-motivated and have a driven attitude.
- Must have the ability to be aggressive and persistent with sales.
- Ability to work in a fast-paced environment, multi-task and work well under pressure.
- Excellent communications skills required (verbal and written) and solid presentation skills.
- Solid interpersonal skills required.
- Intermediate level of proficiency with Microsoft Office.
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