B2B Account Manager-Georgia |
| November 01, 2007 - December 31, 2010 |
| Location: | Buford, GA |
| Benefits: | Health, Dental, Life, 401k, Vacation, Bonus & Commission |
| Employment Type: | Full Time |
| Department: | Sales - Outbound (B2B) |
| Description: | The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers |
| Duties: | ���� - Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
- Renew relationships with past buyers to drive future business.
- Call "warm sales leads" to build relationships with new clients.�
- Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).�
- Present promotions and special offers.
- Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
- Monitor the progress of account development.
- Achieve up-sell/cross-sell targets to enhance average order value.
- Handle, as appropriate, issues pertaining to your customer list.
- Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.�
- Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
- Maintain designated average of outbound calls per day.
- Achieve biweekly and quarterly goals.
- Attend ongoing training for product knowledge, MACS system and sales techniques.��
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| Qualifications: | � - High School Diploma required; Bachelor's Degree preferred.
- 2 -3 Years of Sales Experience.
- Familiarity with computers and corporate IT infrastructure.
- Goal oriented "can-do" attitude with the ability to be aggressive and persistent.
- Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.�
- Excellent written, verbal, and presentation skills is critical.
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