B2B Account Manager-Georgia

November 01, 2007 - December 31, 2010
Location:Buford, GA
Benefits:Health, Dental, Life, 401k, Vacation, Bonus & Commission
Employment Type:Full Time
Department:Sales - Outbound (B2B)
Description:
The B2B Account Manager is responsible for driving sales through up-selling and cross selling techniques as well as delivering exceptional customer service to our corporate and government customers
Duties:����
  • Maintain and grow account base through proper balance of maintenance and prospecting phone calls.
  • Renew relationships with past buyers to drive future business.
  • Call "warm sales leads" to build relationships with new clients.
  • Work with clients to understand their business issues and provide solutions that meet their needs. (Consultative selling).
  • Present promotions and special offers.
  • Price products as per Tiger Directs pricing policy, offering discounts within agreed limits.
  • Monitor the progress of account development.
  • Achieve up-sell/cross-sell targets to enhance average order value.
  • Handle, as appropriate, issues pertaining to your customer list.
  • Follow-up customers requests for assistance, literature, price quotes, etc., to establish a high level of service orientation.
  • Be alert for, and report changes in market conditions, competitive activities, and customer preference/ needs.
  • Maintain designated average of outbound calls per day.
  • Achieve biweekly and quarterly goals.
  • Attend ongoing training for product knowledge, MACS system and sales techniques.��
Qualifications:
  • High School Diploma required; Bachelor's Degree preferred.
  • 2 -3 Years of Sales Experience.
  • Familiarity with computers and corporate IT infrastructure.
  • Goal oriented "can-do" attitude with the ability to be aggressive and persistent.
  • Enjoy a fast-paced environment and enjoy working with a highly motivated professional sales team.
  • Excellent written, verbal, and presentation skills is critical.


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